Privacy Policy

Last updated: 11/01/2026

Tranquillity Law is committed to protecting your privacy and ensuring that your personal data is handled safely, lawfully and transparently. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

1. Who We Are

Tranquillity Law is a UK-based legal practice specialising exclusively in immigration law.

For the purposes of data protection law, Tranquillity Law is the data controller of any personal information you provide to us.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details provided on our website.

2. The Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and contact details (such as email address and telephone number)

  • Information you provide via enquiry or contact forms

  • Information shared during consultations or correspondence

  • Technical data such as IP address, browser type and device information

  • Website usage data collected through cookies and analytics tools

We only collect personal data that is relevant and necessary for the purposes outlined in this policy.

3. How We Use Your Personal Data

We use your personal data to:

  • Respond to enquiries and requests for information

  • Arrange and provide legal consultations and services

  • Communicate with you about your matter

  • Comply with legal and regulatory obligations

  • Improve our website and user experience

We do not use your personal data for automated decision-making or profiling.

4. Lawful Basis for Processing

Under UK data protection law, we rely on the following lawful bases to process your personal data:

  • Consent – where you have given clear consent for us to contact you

  • Contract – where processing is necessary to provide legal services

  • Legal obligation – where required to comply with the law

  • Legitimate interests – where processing is necessary for our business, provided your rights are not overridden

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

Your data is stored securely and only accessed by authorised persons where necessary for the provision of our services.

6. Sharing Your Personal Data

We do not sell or rent your personal data to third parties.

We may share your data where necessary:

  • With service providers who support our business operations (such as IT or website services)

  • To comply with legal or regulatory obligations

  • Where required to provide legal services with your consent

Any third parties we work with are required to handle your data securely and lawfully.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory and professional obligations.

When personal data is no longer required, it is securely deleted or anonymised.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Object to or restrict processing of your data

  • Request data portability

  • Withdraw consent at any time (where consent is relied upon)

To exercise any of these rights, please contact us using the details on our website.

9. Cookies

Our website may use cookies to improve functionality and analyse website traffic. You can control or disable cookies through your browser settings. Further information about cookies is available in our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be published on this page.

11. Complaints

If you are concerned about how we handle your personal data, you have the right to raise a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you contact the ICO.

Disclaimer: This Privacy Policy is provided for general information purposes and does not constitute legal advice.